Sangoma Switchvox UC Solutions

The Smarter Choice for Your Next Communication System

More than a phone system – a better way to communicate

Switchvox UC solutions help businesses be more efficient, increase productivity, and allow employees to work from any location – all while saving you time and money. We enable advanced collaboration & connectivity with productivity-enhancing features included for every user.

Switchvox makes business communications easy with voice, video, messaging, collaboration, conferencing, and informal call centre readily available on a secure, single platform with a single app for multi-channel communication across different devices.

Deploy Your Way

Easy to manage and simple to deploy with cloud, on-premise, hybrid or virtualised deployment options – all using the same software & webUI, enabling businesses to select the best fit for their needs.

Switchvox Cloud

A fully managed service from Sangoma; sold by number of seats. Scalable to 1,000 seats; easy to deploy and scale with pre-provisioned phones. Available as Month-to-Month, 12 Month or 36 Month contracts.

Switchvox Hardware

Switchvox appliances are cost effective for large centralised workforces; those who prefer up-front cost and want to own the hardware. Can automatically connect to Sangoma gateways, SBCs, IP phones, and SIP trunking services.

Switchvox as a Service

All the benefits of Sangomaʼs hosted UC Solution, but with YOUR choice of SIP Trunking. Donʼt get penalised for terminating current SIP trunking contracts early.

Switchvox Virtual

Use the power, scalability, and disaster recovery tools available with VMware or Hyper-V; eliminates the need for a dedicated PBX server.

“Switchvox Cloud transformed our operations. We cut costs by $1,500/month, improved communication across departments, and equipped field staff with reliable mobile tools. The onboarding support was phenomenal, and we’re thrilled with the results.”

Every user has access to:

Voice, video, and chat

Mobile apps for communication on the go

Advanced call analytics for business insights

All Features

For One Low Cost

Automatic Answer
Automatic Receptionist
Auto Attendant

Status & Presence
Automated Call Distribution
Interactive Voice Response (IVR)

Call-back
Call Queue Priority
Call Recording
Click-to-call

Mobility Featuring Rapid-Transfer
Multi-Device, Single License
Music on Hold

Company Directory
Conference Calling
Custom Directory

Manager tools: Record, Monitor, Whisper,
Barge Reporting and CDR Logging
Simple Point-and-Click Interface

Dial-By-Name Directory
Real-Time Call Interaction

UC Applications for Mobile & Desktop
And Much More …

Exceptional Customer Service – Never Lose a Customer Call Again

Sangoma’s unique Switchboard is a browser-based real-time call manager. View current calls, quickly find contacts, monitor staff, manage call centre features, transfer calls, create conference calls, and more – all from the comfort of your favourite web browser.